YOUR DIGITAL CONSULTANCY

DELIVERING MARKETING SOLUTIONS, TRANSFORMATION AND GROWTH.

Opportunity to grow revenue in Arcade CRM

RFV segmentation model delivered

20:1 increase in campaign ROI

YOUR DIGITAL CONSULTANCY

DELIVERING MARKETING SOLUTIONS, TRANSFORMATION AND GROWTH.

WHAT WE DO


We grow your business across all digital channels.

HOW WE DO IT


Our team of consultants come onboard to help you develop real opportunities and implement innovative digital strategies. And they’re always available to help drive your ongoing marketing effort.

OUR SERVICES


Planning Icon

DIGITAL PLANNING

Powering your digital sales function via innovative analysis/strategy.

DIGITAL STRATEGY
SEGMENTATION & AUDIENCE MANAGEMENT
ATTRIBUTION & CROSS-CHANNEL MIX
BUDGETING & FORECASTING
CAMPAIGN MANAGEMENT
Toolkit Icon

DIGITAL INTEGRATION

Implementing tools, technology and data to increase effectiveness.

PERFORMANCE REPORTING
TECHNOLOGY REVIEW, RFP & SUPPLIER SELECTION
IMPLEMENTATION MANAGEMENT
ANALYTICS
DATA SET-UP AND UTILISATION
Product Icon

DIGITAL PRODUCT

Executing your digital product & proposition for growth.

PRODUCT MARKETING & POSITIONING
PRICING AND OFFERS
PLATFORM CHANGE
GROWTH HACKING
MERCHANDISING
CRO & UX
Organisation Icon

DIGITAL TRANSFORMATION

Optimising your business structure and skillsets.

DIGITAL BUSINESS TRANSFORMATION
TRAINING
RESOURCE AND KPI ALIGNMENT
PROCESS STRUCTURES & SUPPLIER MANAGEMENT
BUSINESS MODEL STRATEGY
Delivery Icon

DIGITAL DELIVERY

Driving incremental revenue through marketing channels.

PPC
DISPLAY
EMAIL
AFFILIATES
SOCIAL
SEO

CLIENT TESTIMONIALS


Stream:20’s digital expertise and wealth of experience has been invaluable during our digital transformation phase. With their support and guidance we have realigned our digital team and digital strategy to focus on business growth

Pete Markey
Chief Marketing Officer, Post Office

“Stream:20 supported across all aspects of acquisition ranging from strategy, execution, and evaluation, becoming an integral part of our team. When in need of a) interim resource and b) closing the gap on sales in our final quarter, we turned to Stream:20 for help. The Stream:20 team came in and helped us exceed the final quarter target by over 5% in just 3 months”

Karl Wells
Director of Net Growth, The Sun

“Stream:20 have been working with us for 6 years across our digital strategy and channel execution; during that time they have helped keep us at the forefront of digital marketing and overseen significant growth in online performance.”

Gabriela Faltermeier
Vice President Web, Sky Deutschland

OUR PEOPLE


We have a team of 50 digital experts. All have personality and drive. All possess indispensable client-side experience.

Each one of our consultants reflects our brand values. That makes them committed, proactive, innovative, insightful and adaptable.

No-one is more flexible, accessible and personable.

No-one is more passionate and committed to your success.

 

THE SENIOR TEAM

Stream:20 founder and Joint Group Managing Director. He has been working in digital since the 90s and has wide expertise in acquisition, retention and digital product. Serge has led the push to drive growth for clients and acts as an adviser across the group to achieve that. He oversees the entire operation, including the UK, Europe and the US.

SERGE MILBANK

GROUP MD & FOUNDER

Matt has over 17 years’ experience in the digital industry, gained both client- and agency-side. Along with Serge, he has formed and developed Stream:20’s strategic direction and service offering. As the company has grown globally, Matt has been responsible for bringing new talent into the team as well as managing the financial and operational success of the business.

MATT BARKER

GROUP MD & FOUNDER

Suzanne has been with Stream:20 since 2009 and currently runs the UK business with Alex Lockett. She has worked with major clients including Sky, Hiscox, Betfair, Debenhams, Trend Micro, GE Capital and More Than. Suzanne manages a team of consultants as well as having a hands-on role with clients. She is a digital all-rounder with a love of CRM.

SUZANNE JIGGENS-JOHNSON

UK MD

Alex has spent the past five years at Stream:20 developing and delivering some of the industry’s most innovative digital marketing approaches across a range of European clients. With a background in online gaming and customer acquisition, he has rapidly progressed through the ranks at Stream:20 and, alongside Suzanne, now spearheads the UK business.

ALEX LOCKETT

UK MD

Teresa is a performance-driven digital marketing expert and has worked across multiple disciplines and industry verticals, and with clients such as Sky, Intel Security, Microsoft, Post Office and National Rail. Teresa has been instrumental in supporting her clients through digital transformation, working across both acquisition and CRM teams to maximise customer growth.

TERESA LAWRENCE

ASSOCIATE DIRECTOR, UK

Having seen digital marketing from all angles (client-side, agency, SAAS, consulting), Jon has progressed from Consultant to Associate Director at Stream:20. He has devised and delivered marketing plans for a huge range of clients, and has an insatiable interest in targeting marketing to make it relevant and effective. Jon works alongside a talented team to understand – and solve – clients’ challenges.

JONATHAN GRAIL

ASSOCIATE DIRECTOR, UK

Ruud has more than 12 years’ experience in digital marketing. Before joining Stream:20 in 2013, he held Head of Acquisition roles at Unibet and Betfair, and was Marketing Director for Europe at Blurb, a photobook and self-publishing platform. At Stream:20, Ruud has worked with News UK, Sky Germany, Vodafone Germany on acquisition, retention and mobile strategies.

RUUD VERDELLEN

ASSOCIATE DIRECTOR, EUROPE

Alison has a wealth of experience in online marketing across both acquisition and CRM. Her specialisms include multichannel marketing, PPC, SEO, web build and usability, conversion optimisation, and email marketing as part of a broad customer retention strategy. Alison joined Stream:20 London in 2012 and has worked with Betfair, EA, McAfee, Sony, and Microsoft. She runs the San Francisco office.

ALISON WALDRON

ASSOCIATE DIRECTOR, UNITED STATES

RESOURCES


CONTACTING STREAM:20


amir

UNITED KINGDOM
AMIR BHATTI

UNITED STATES
ALEX BUGLE

alex.bugle@stream20.com
+1 408 730 6855

FINDING STREAM:20


LONDON, UK

STREAM:20 LIMITED
VALIANT HOUSE
4-10 HENEAGE LANE
LONDON
EC3A 5DQ
+44 (0) 207 793 2450
london@stream20.com

MUNICH, GERMANY

STREAM:20
LANDSBERGER STRASSE 155
HAUS 2/ 3.OG
80687
MUNICH
+49 89 120 895 720
munchen@stream20.com

AMSTERDAM, NETHERLANDS

STREAM:20
DE RUIJTERKADE 7
1013 AA
AMSTERDAM
NETHERLANDS
+31 (0) 20 206 78 88
amsterdam@stream20.com

SAN FRANCISCO, USA

STREAM:20 LLC
NEXTSPACE SAN FRANCISCO
28 2ND STREET, 3RD FLOOR
SAN FRANCISCO
CA, 94105
+1 415 852 0326
sanfrancisco@stream20.com